Privacy Policy
The Neuroinclusive Collective CIC — Last updated: 23 October 2026
1. Our commitment to privacy
The Neuroinclusive Collective CIC (TNC) respects your privacy and is committed to handling personal information responsibly, securely and transparently. This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, make an enquiry, register an interest or access our services.
2. Who we are
The Neuroinclusive Collective CIC is a community interest company registered in England and Wales under company number 16820837. We provide neurodevelopmental assessment-related services, assessment navigation, professional support, clinical supervision, coaching and workplace neuroinclusion services. For enquiries about personal information, email tncessex@gmail.com or telephone 07584 885636.
3. Information we collect
Depending on your interactions with us, we may collect your name, email address, telephone number and preferred communication method; information in enquiry, registration and assessment forms; relevant developmental, health, education, employment or support information; parent, carer, family or professional information; booking, transaction and payment confirmations; professional qualifications and experience; and technical information associated with website functionality and permitted analytics. Please do not include patient-identifiable or sensitive clinical information in general website enquiry forms.
4. How we use your information
We may respond to enquiries; provide service information; arrange assessments, consultations or appointments; deliver requested services; maintain appropriate service and clinical records; administer bookings, payments and correspondence; meet legal, professional and safeguarding responsibilities; and improve accessibility and quality. We do not sell personal information.
5. Our lawful basis for processing
We process personal information where an appropriate lawful basis applies under UK data-protection legislation, including contract, steps before contract, legal obligations, legitimate interests or consent. For health or other special-category data, we identify an appropriate additional condition and safeguards. Consent is not necessarily the basis for every clinical or administrative activity.
6. Sharing information
We may share relevant information with authorised clinicians, service providers, technology providers or professionals where needed for an agreed service, or where required by law or legally justified for a serious safeguarding concern. We do not routinely share clinical information with employers, schools, GPs or other third parties without a lawful basis and necessary authorisation.
7. External service providers
Our website and services may use Framer, Jotform and Square for hosting, online forms, payments and communications. Their own privacy information may apply when you interact directly with them.
8. Security and retention
We use proportionate technical and organisational measures. We retain information only as long as necessary, considering legal, professional, clinical recordkeeping and contractual requirements.
9. Your information rights
Subject to legal conditions and exemptions, you may have rights to access, correct, erase, restrict or object to processing, request portability, and withdraw consent where it applies. Email tncessex@gmail.com. You may also complain to the Information Commissioner’s Office at https://ico.org.uk.
10. Changes to this policy
We may update this Privacy Policy as services, systems or legal obligations change. The latest version is available on this website.